Our Quality Assurance
Raw Material Evaluation
Manufacturing Checks
Product Checks
We recommend a power wash of less than 3100 PSI to remove stubborn accumulated dirt or mud. The fan attachment and ensuring the water jet isn’t applied any closer than 250 mm away from the surface will prevent damage.
Use these tips to maintain the pristine look of each board. We recommend cleaning along the length of each panel to prevent dirt and debris from accumulating, which can otherwise collect moisture leading to mould. You can remove the mould using the tips mentioned in this maintenance guide. ,
Use a composite cladding cleaner on stubborn stains. The formulation is designed specifically to remove oil from this material. Please note that the stain should be addressed in the first 7 days of appearing for the best results.
Post Production Checks
A visual inspection is conducted before an order or wall cladding product is dispatched to ensure tolerances and root out manufacturing defects.
Manufacturing defects can include the following:
- Cracking, warping, or broken material.
- Blistering and splitting.
- Crumbling or delimitation.
- Voids in the material.
NORTwood Quality Assurance
The service life for NORTwood wall cladding and siding solutions varies from 10 to 25 years, depending on the products chosen and usage. If the products are used in a manner that they are designed to be used, breakdowns or damage before the warranty expires is not imminent.
Our warranty does not cover any damaged product due to misuse, vandalism, or improper installation. Our cladding and siding products are packaged for protection during transportation and handling. We recommend storing vertical panels in a manner that prevents warping and twisting. Please verify on delivery that the panels arrived undamaged.
For more information about our quality assurance checks, warranties, and other information about your order, please get in touch with us at [email protected].